- How can I reach Senator Hotel Vienna?
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Contact
You can reach us by mail at senator(at)rainer-hotels.at.
We are happy to reading from you!
- Where is the Senator Hotel Vienna located?
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Location/arrival
The City Base Senator Hotel Vienna is located near the Westbahnhof. With the nearby tram lines you can reach the historical city center as well as the surrounding wine taverns "Heurige" in a few minutes.
Do you have any further questions about traveling by public transport or by car?
Here you will find the exact route description depending on the mode of transport.
- What are the check in and check out times?
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Check-In & Check-Out
Check-in is guaranteed from 03:00 PM and we ask you to check-out until noon. In the meantime, we will ensure that the rooms are prepared for the next stay.
- How long is the hotel bar open?
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The bar
The bar is open 24 hours and offers refreshing cocktails, Austrian wines, coffee and tea and freshly tapped beer. Between 11:00 AM and 11:00 PM we offer a selection of snacks for those who are hungry. A cozy lounge and the relaxed atmosphere in the Senator Hotel Vienna invite you to linger.
- Does the Senator Hotel Vienna have breakfast?
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Breakfast times
Mon – Fri 06:30 – 10:00 AM
Sat & Sun 06:30 – 10:30 AM
Start the day quickly and just wake up with a coffee, or do you prefer to spend a lot of time for the most important meal of the day? There is something for everyone in our newly renovated breakfast room!
Pssss .... also try our regional delicacies for breakfast, such as "Kaiserschmarrn" & CO.
You haven't decided yet whether you want to have breakfast?
Our team is always ready to listen, just let us know whether you would like to book breakfast.
- Where can I park my car?
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Parking
The Senator Hotel Vienna has its own garage, which is available for overnight guests for EUR 29,- per night.
- Please, can I have a non-smoking room?
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Non-smoking room
We offer only non-smoking rooms. Please be advised that a cleaning charge up to EUR 250,- will apply in case the non-smoking instructions are disregarded.
- How do I connect to the hotel's WiFi?
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Free WiFi
WiFi is available free of charge. Simply search for WiFi, select it, after opening the browser press the green field and you can start.
- I would like to take my pet with me - is that possible at the Senator Hotel Vienna?
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Pet
You are welcome to stay with us with your pet for a surcharge of EUR 15,- per day.
- Are there special prices for corporate travellers?
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Corporate
We would be happy to make you an individuall offer.
Requests to sales@rainer-hotels.at
- I am a tour operator and I am looking for accommodation for a group
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Group inquiries
The Senator Hotel Vienna will be happy to put together special prices for groups.
Inquiries to reservation@rainer-hotels.at
- What should I do in an emergency?
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In an emergency
In the event of a fire, please contact reception immediately (number 801) and note the escape route signs and the notice in the room regarding emergency exits.
Our reception will help you immediately in emergencies and in emergencies.
- Where can I store my valuables safely?
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Room safe
A safe is available free of charge in the room cupboard for your valuables.
The Senator Hotel Vienna assumes no liability for lost valuables.
- I'm staying in Vienna for a longer period of time - is there a special offer?
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Longterm studios
Our long-term studios are compact and practical. For a period of one month (up to a maximum of 1 year) you can use the studio fully furnished with single / double bed, wardrobe, work area with desk, flat screen (with SKY TV and 120 channels in 15 languages), mini kitchen, bathroom with shower and toilet, hairdryer including operating costs, electricity, heating / hot water, WiFi, air conditioning, including VAT, reserve a fixed monthly price.
Inquiries to: reservation@rainer-hotels.at